Select The Right Coffee Roaster For Your Coffee Shop
If you have a coffee shop without an in-house roaster machine, then choosing a wholesale coffee roaster is one of the most important decisions for your business. Selecting a coffee roaster to partner with will have a significant impact on your business in every aspect, as the coffee represents your whole business. In this post, we give you tips and tricks on how to select the right coffee roaster for your coffee shop.
How to select the right coffee roaster for your coffee shop
There are many things to consider when selecting the right coffee roaster for your coffee shop. A coffee roaster can have a significant impact on your customer experience, and can eventually make or break your business. Below are some tips to keep in mind when searching for the right wholesale coffee roaster to partner up with.
1. The coffee beans quality and range
Every roaster offers its own unique coffee beans with a particular roast profile. The choices are endless – light roast, dark roast, single origin coffee, espresso blends, specialty coffee, various countries of origins, and so on. As a coffee shop owner, your job is to decide what type of coffee works for you and for your business. It is essential to choose a commercial roaster that offers a wide range of roasted coffee beans to fit you and your customers’ taste. One way of doing this is to visit multiple coffee roasters and conduct coffee cupping sessions with them.
Other topics to discuss with your potential coffee roaster:
- Is the coffee brand recognized?
- Is the coffee roasted locally?
- Does the roaster offer custom roast blends?
- Does the roaster offer a wholesale discount?
- Are the payment terms favorable?
2. Eco-friendliness and sustainability
Customers and coffee enthusiasts are increasingly aware of the social, economic, and environmental impacts of the coffee industry. Coffee shops should source their products ethically and sustainably, not only to accommodate their customers but because it is the right thing to do. Only select a wholesale roaster that sources the coffee beans in an ethical and sustainable way, and also practices good work ethics in its daily operations. Also, opt for eco-friendly whenever possible, such as buying organic coffee beans without pesticides that pollute the groundwater and soil, use recyclable packaging, and so on.
3. Training and service
A great roaster doesn’t only provide excellent quality wholesale coffee beans, but also outstanding customer service in terms of product knowledge, staff training, coffee equipment selection and maintenance. Look for a roaster that can provide your team with intensive training that adheres to the industry standards, offer regular market updates and product knowledge so your coffee shop can deliver products with a consistent high quality to your customers. A coffee roaster can also give advice about what equipment is best suited for your business, where to purchase and how to maintain the equipment in good condition.
4. Other products and supplies
This is not mandatory, but an ideal coffee roaster should be able to provide other products and services as a one-stop shop, or at least point the buyers into the right direction on how to obtain them. Your coffee shop needs top quality items other than coffee, such as barista milk alternatives, syrups, powders, coffee machine cleaning supplies, and many others. Also, before opening the coffee shop you might want to consult with an experienced coffee roaster on what is the best layout design that is functional as well as efficient for your daily operations.
A wholesale coffee roaster is more than just a vendor, but also a partner in your business. This is why it is so important to select the right one and develop your relationship over time. Serve the best coffee in your coffee shop from the best coffee beans that you can get your hands on, from a passionate wholesale coffee roaster with a unique philosophy that matches yours.